Introduction
The Obsidians value your privacy. This Privacy Policy describes the ways The Obsidians collects, uses, shares, and safeguards information when you browse our website (theobsidians.com) or engage with our services.
By continuing to use our website, you acknowledge and accept this Privacy Policy. If you prefer not to, please stop using our site.
Information We Collect
We collect the following types of information:
Information You Provide
- Contact details (such as name, email address, phone number) when you fill out forms, subscribe to newsletters, or communicate with us.
- Any content or messages you submit through our website.
- Account details created for you to access our services or certain restricted areas of the website.
Information Collected Automatically
- IP address, browser type, operating system, and device information.
- Website usage data such as pages visited, time spent, and referral source.
- Cookies, analytics data, and other tracking technologies.
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our website and services.
- Respond to inquiries and provide customer support.
- Send updates, promotional content, or newsletters (you may opt out at any time).
- Monitor website usage, security, and performance.
- Comply with legal obligations.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enhance your browsing experience.
- Analyze site traffic and usage patterns.
- Provide targeted advertising and marketing.
You can manage or disable cookies through your browser settings. Please note some features may not function properly without cookies.
Sharing of Information
We may share your information with:
- Service providers and partners who help operate our business (such as hosting, analytics, and email marketing tools).
- Legal authorities when required by law or in response to valid requests.
- Business transfers if we are involved in a merger, acquisition, or sale of assets.
We do not sell your personal information.
Data Security
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Your Rights & Choices
If you are located in India, you have specific rights under the Digital Personal Data Protection Act, 2023 (DPDP Act). These include:
- Right to Access
You can request details about what personal data we hold about you and how we use it.
- Right to Correction & Erasure
You may ask us to correct inaccurate data or request deletion of your personal data when it is no longer needed for lawful purposes.
- Right to Withdraw Consent
Where processing is based on your consent, you can withdraw it at any time. Withdrawing consent will not affect processing that has already occurred.
- Right to Nominate
You may nominate another individual to exercise your rights on your behalf in case of your incapacity or death.
- Right to Grievance Redressal
You can raise concerns or complaints about how we handle your data. We will respond within a reasonable timeframe, as required by law.
To exercise these rights, please contact us at info@theobsidians.com.
If you are not satisfied with our response, you may escalate the matter to the Data Protection Board of India, as provided under the DPDP Act.
External Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our website after changes are posted indicates your acceptance of those changes.
This Privacy Policy was last updated on September 9, 2025.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
The Obsidians
Email: info@theobsidians.com
Address: Dhindsa Tower 1, D 250, Industrial Area, Sector 75, Sahibzada Ajit Singh Nagar, Punjab 140307.
